Sustainable Development

Environmental Protection (E)

• The company has established the "Sustainable Development Practice Principles" to promote energy conservation and carbon reduction. Through strong collaboration with customers and suppliers, it aims to create an environmentally friendly supply chain. In the future, a Sustainable Development Committee will be established in a timely manner, led by the management team to drive sustainability initiatives. Progress in sustainability will be reported to the Board of Directors through the preparation of a sustainability report.
• Our company operates in the internet software technology industry and does not have factories or physical stores, thus avoiding any processes that could lead to environmental pollution. Additionally, a significant proportion of our customers and suppliers have already implemented Corporate Social Responsibility (CSR) and ESG (Environmental, Social, and Governance) standards. In the future, we will continue our commitment to ensuring that our partner companies comply with relevant environmental, labor, and human rights regulations. Furthermore, our company has dedicated personnel responsible for maintaining and managing environmental affairs to ensure compliance with environmental regulations.
• In terms of energy conservation, our company is actively undergoing a transformation by consolidating on-premises data centers into cloud services. Through our subsidiary, Going Cloud, we also guide our clients in transitioning to the cloud, aiming to achieve energy savings through a scalable approach.
• Internally, we have implemented various measures to digitize management processes, such as Human Resources Management System (HRMS), Document Approval System, Contract Management System, etc. These systems are managed electronically, not only enhancing efficiency but also reducing paper usage. Additionally, we are promoting the use of electronic signatures for contracts, moving towards a paperless operation.
• Greenhouse Gas Emissions: The company has compiled greenhouse gas emission data for the past two years. In 2021, the carbon emissions amounted to 529,032 metric tons, with an electricity consumption of 1,105,974 kilowatt-hours. In 2022, the carbon emissions increased to 572,199 metric tons, accompanied by an electricity consumption of 1,135,464 kilowatt-hours.
• Water Consumption: The water consumption at the company's Taipei office was recorded at 3,933 cubic meters in 2021 and 3,810 cubic meters in 2022.
• Energy Saving Policy: The company will advocate energy-saving and carbon reduction concepts among personnel in various departments. It will also promote energy-saving policies to achieve energy conservation and greenhouse gas reduction goals, thereby minimizing environmental impact and fulfilling corporate environmental responsibilities.

Social Responsibility (S)

• Adhering to a diverse and inclusive talent strategy, we comply with the laws and regulations of the locations where we operate around the world, and follow the principles of the International Convention on Human Rights (the United Nations Universal Declaration of Human Rights), and formulate our human rights commitments and policies to prevent human rights violations and violations. Emphasis is placed on issues such as health and safety in the workplace, wellbeing and work balance, and anti-discrimination and anti-harassment.
• We firmly believe that talent is the most valuable resource of an enterprise. We are committed to making every employee feel safe at work and to make the most of their expertise. Provide a stable and attractive salary package, establish a favorable welfare system and a high-quality working environment, reflect the company's business performance results in the employee compensation policy, ensure the recruitment, retention and encouragement of human resources, so that employees can fully participate in the development of the company.
• Set up an investor relations section on the company's official website to disclose financial information, revenue statistics, financial statements, corporate governance and other relevant information about stock affairs, as well as communication channels for stakeholders, taking into account the rights and interests of stakeholders.
• To support the sustainable development of the domestic pop music industry and in line with the spirit of corporate governance, the company holds the KKBOX Billboard every year, which has now become the most influential music festival in Asia. The company invites the public to enter the venue in the form of free tickets, provides an important stage for domestic musicians to perform, and at the same time allows KKBOX users to participate in live performances. As of 2023, the KKBOX Billboard has been held for 18 consecutive years. On September 2, 2023, the company held the 18th KKBOX Billboard at Kaohsiung Dome, with an investment of more than NT$5 million and 15,000 people participating in the event.

Corporate Governance (G)

• The company has formulated a comprehensive "Corporate Governance Practice Principles," adhering to the Securities and Exchange Act, Company Act, relevant laws, and regulations stipulated by the stock exchange concerning corporate governance. It actively promotes activities related to corporate governance in accordance with these guidelines.
• The composition of the Board of Directors not only incorporates the introduction of an independent director system but also emphasizes a policy of diversity among board members. The expertise of the directors spans various fields, including information technology, media, law, accounting, among others, and includes one female director.
• In accordance with the Company's Corporate Governance Practice Principles, an Audit Committee and a Remuneration Committee have been set up and implemented in accordance with relevant organizational rules and performance evaluation benchmarks to enhance the operation of the functional committees.
• Establish comprehensive “Rules of Procedure for Shareholders Meetings” to facilitate the exercise of shareholders' rights and ensure equal treatment of all shareholders, including shareholders and foreign shareholders.
• Establishment of the Corporate Governance Officer and Internal Audit Department, both directly reporting to the Board of Directors, aims to assist the company in enhancing corporate governance from different perspectives.
• The establishment of the "Procedures for Ethical Management and Guidelines for Conduct" and the "Code of Ethics and Conduct" is accompanied by regular internal training for employees. The company encourages suppliers and customers to adhere to the guidelines. In addition to providing feedback on compliance to stakeholders, an external reporting system is in place to strengthen external oversight, ensuring the effective implementation of the guidelines.
• The company adheres to and has obtained certification for "ISO 5230" and "ISO 27001" to ensure the security of the software development environment and information.
• In order to protect the interests of the company and avoid infringing on the rights of others, we has established an Intellectual Property Management Plan regarding the acquisition, maintenance, and utilization of intellectual property. This plan was submitted to the 9th Board of Directors meeting of the 2nd term (on August 22, 2024). For detailed information on the intellectual property report, please refer to